Imex Systems Inc.
Washington, DC USA (HQ)
Imex Systems Inc. is a 100% public sector focused company. Imex Systems Inc. is part of Microsoft’s CityNext initiative which focuses on helping cities leverage a new era of technology innovation.
With our focus on e- Government, our specialized products and solutions help governments of all levels deliver services over multiple channels, integrate processes, achieve greater operational efficiency, enhance collaboration and reduce costs.
Our products include:
– iGov: iGov is an e-Government Framework that provides all the required components to implement an effective e-Government for any level of Government.
– iCity-CSP: the Portal and multi-channel electronic services delivery platform for local and regional governments.
-iCity-CRM: In addition to service request management and 311 solution, iCity-CRM goes far beyond and provides a comprehensive multi-channel customer service platform for governments.
– iPay: iPay is multi-channel payment engine and revenue management that helps governments to recieve and manage payments for all their products and services.
All these products support multiple service delivery channels – Web, Mobile, IVR, Contact Center, In Person and Kiosk. The supported communication channels include: online, mobile, SMS, voice mail,email, fax, phone and social media.
We offer a range of professional services to Governments at all levels.
Our hosted solutions further help minimize infrastructure costs and maximize the reliability and security of data and applications with a guaranteed 99.99% uptime.
Imex Systems Inc. has been a Microsoft Partner for the last 10 years and has earned ISV/Application Development competency.